If your item comes in different sizes or colors, carefully choose your correct size or color choice before clicking "Add to Cart".
You will then be directed to our Cart page where you can review your item(s) and proceed to Enter Shipping Address to process your order.
We securely accept all major credit cards and PayPal. All prices and orders are listed and processed in US Dollars. However, please note that we are able to accept international credit and debit cards in any currency. Your bank will apply the corresponding conversation rate of the currency you choose.
Customer is able to cancel their order before order is shipped out for a full refund no questions asked. Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.
If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.
Your order will be processed and shipped out in 1-3 business days. Orders placed on weekends will be processed next Monday. Processing time will be longer in holidays.
Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 14 business days. Please consider any holidays that might impact delivery times. Depending on your country customs rules shippings might be subject to additional costs and/or delays. Our delivery partner will handle the clearance and will invoice you in local currency for the duties and taxes linked to your order.
Yes, we ship all over the world.
Once you have placed your order, we will send you a confirmation email to track the status of your order. Additionally, you can track the status of your order from our "order tracking" page by entering your tracking number.
We may split your order into multiple shipments. If this occurs, you’ll be notified and receive a tracking number for each shipment.
Slight delays in shipment may occur due to, for instance, upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at firstname.lastname@example.org. We would be glad to help you at any time!
Returns & Refunds
We do accept returns in respect to the following conditions:
- The item must have been sold on our online store - The item shouldn't have been used in any way - The return or exchange request is made within 14 days of delivery
We remind you that, before returning a product, you must first request the return authorization. To ask for a return, please contact our support at email@example.com
We do not provide a return label or pay for returns shipping. For any product valued over $25 you should consider using a trackable shipping service or purchasing shipping insurance.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Returns are confirmed within 14 days of receiving the package at our warehouse. Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return. We provide a refund to your original payment method for all full-priced items.
Please make sure you check your junk mail/spam folder to ensure it hasn't ended up in there. Another common reason this happens is that you may have entered the incorrect email at checkout. Please send us an email from your preferred email address for assistance.
If you need to chat with us for any reason, whether to inquire about a product or to request a return/exchange, you can contact us through our contact us page.
You can contact us through our contact page! We will be happy to assist you.